To our valued Premier Clients:

Your appointments are very important to all members of our team here at Premier Spa of Murray. Time allocated for an appointment is reserved especially for you. We do understand that sometimes schedule adjustments are necessary, and things happen; therefore, we respectfully request at least 24 hours notice for adjustments to your appointments or for cancellations. All of our policies are designed to benefit our guests and to provide the best quality and tradition of excellent service for our established and future clientele.

Cancellation Policy for our Premier Clients:

Please understand that when you forget your appointment or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive services they need. We ask that all new and current guests supply a credit card to have on our files. All cards on file are added to the system via a secure electronic process that ensures the information is encrypted and remains secure. In the event that we do not receive the required notice for adjustments and cancellations the following fees will be applied to your card or alternatively billed out to you:

Notification given at least 24 hours prior to your appointment will receive no charges, and you may re-schedule without penalty.

No-Shows or notification given less than 24 hour prior to appointment time will result in a cancellation fee amounting to 50% of the cost of the scheduled service. (You may leave a message at the spa if we are not available to answer). In the event you schedule an appointment for Botox, that has not yet been calculated, you will be charged a $10 convenience fee for missed appointment not cancelled in the 24 hour time frame.

Thank you for your understanding, and for being the best part of Premier Spa of Murray.