Privacy Policy
Premier Spa of Murray ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book an appointment, communicate with us, or otherwise interact with our services.
Information We Collect
- Personal Information: Name, phone number, email address, date of birth, and any information you provide through appointment requests or communications.
- Appointment and Service Information: Scheduling details, service preferences, and information related to our medical aesthetics, wellness, and spa services.
- Communication Information: Records of SMS messages, emails, phone calls, and other communications.
- Technical Information: IP address, browser type, device information, and website usage data.
How We Use Your Information
We use the information we collect to:
- Schedule and confirm appointments and deliver the medical aesthetics, wellness, and spa services you have requested
- Send appointment reminders, service follow-up communications, and account-related notifications via email, phone, or SMS/text message
- Respond to your inquiries and provide customer support
- With your separate consent, send promotional SMS messages about special offers, new treatments, discounts, and service updates
- Process payments and maintain accurate billing and transaction records
- Improve the functionality of our website and the quality of our services
- Comply with applicable legal and regulatory requirements
- Detect, prevent, and address fraud, security incidents, and technical issues
SMS/Text Messaging
By providing your phone number and initiating a chat through our website chat widget, you may receive SMS messages from Premier Spa of Murray. These messages may include appointment confirmations and reminders, service follow-up communications, and — with your separate consent — promotional messages about special offers, new treatments, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. Consent is not a condition of purchase. By opting into our SMS services, you represent that you are at least 18 years of age.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. These include essential cookies required for site operation, analytics cookies (including Google Analytics) that collect anonymized usage data, and functional cookies that remember your preferences. You may manage or disable cookies through your browser settings; however, some features may be affected. We honor Do Not Track browser signals. To opt out of Google Analytics data collection, visit tools.google.com/dlpage/gaoptout.
Data Sharing Policy
We do not sell your personal information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. All form submissions on our website are encrypted using SSL technology.
Opt-Out Instructions
SMS: Reply STOP. Support: Reply HELP. Email: Premierspaofmurray@gmail.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the bottom of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Continued use of our website or services following any changes constitutes your acceptance of the updated Privacy Policy.
Contact Information
Premier Spa of Murray
307B North 12th Street
Murray, KY 42071
Phone: (270) 917-5555
Email: Premierspaofmurray@gmail.com
Website: https://murrayspa.com/
Last Updated: April 2026